Terms of service

Last Updated: January 2026

Welcome to AviSupply. These Terms & Conditions govern your use of our website and your purchase of products from our store. By accessing or using our website, you agree to be bound by these terms.

Please read these terms carefully before placing an order.

1. About AviSupply

AviSupply provides premium bird care products, including bird health supplements, vitamins, minerals, accessories, and related supplies for bird owners, breeders, and enthusiasts.

We reserve the right to update, modify, or discontinue any product, service, or website feature at any time without prior notice.

2. Website Usage

By using our website, you agree that you will:

  • Provide accurate and complete information when placing orders
  • Use the website only for lawful purposes
  • Not misuse, copy, or interfere with website functionality
  • Not attempt unauthorized access to our systems

AviSupply reserves the right to restrict access to users who violate these terms.

3. Product Information

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

However:

  • Product colors may vary slightly depending on your device screen
  • Packaging may change based on manufacturer updates
  • Availability may change without notice

AviSupply does not guarantee that all information on the website is error-free at all times.

4. Orders & Purchases

When you place an order with AviSupply:

  • You agree to provide accurate billing and shipping information
  • You confirm that you are authorized to use the payment method provided
  • You agree to pay all applicable charges

We reserve the right to cancel or refuse any order due to:

  • Incorrect pricing information
  • Product availability issues
  • Suspected fraudulent activity
  • Incorrect customer information

5. Pricing & Payments

All prices displayed on our website are subject to change without notice.

Payment must be completed before orders are processed unless otherwise stated.

We use secure third-party payment providers to process transactions. AviSupply does not store complete payment card details.

6. Shipping & Delivery

Orders are processed and shipped according to our shipping policies.

Delivery times may vary depending on:

  • Shipping location
  • Courier service
  • Weather conditions
  • Unforeseen delays

AviSupply is not responsible for delays caused by shipping carriers or circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

To be eligible for a return:

  • Products must meet our return requirements
  • Items must be unused and in original condition
  • Requests must be submitted within the specified return period

Please review our Return & Refund Policy before making a purchase.

8. Product Usage Disclaimer

AviSupply products are intended for bird care and wellness support.

Customers should:

  • Follow product instructions carefully
  • Use products only as directed
  • Consult a qualified veterinarian for serious bird health concerns

AviSupply does not guarantee specific health outcomes from product usage.

9. Intellectual Property

All content on the AviSupply website, including:

  • Logos
  • Images
  • Text
  • Graphics
  • Product information
  • Website design

is owned by or licensed to AviSupply and protected by applicable intellectual property laws.

You may not reproduce or use our content without written permission.

10. Third-Party Services

Our website may include links or integrations with third-party services.

AviSupply is not responsible for:

  • Third-party website content
  • External services
  • Privacy practices
  • Product availability outside our store

11. Limitation of Liability

AviSupply will not be responsible for any indirect, incidental, or consequential damages resulting from:

  • Website usage
  • Product misuse
  • Delays caused by third parties
  • Inaccurate information provided by customers

Our responsibility is limited to the value of products purchased from AviSupply.

12. Account Responsibility

If you create an account with AviSupply, you are responsible for:

  • Keeping your account information secure
  • Maintaining password confidentiality
  • All activities performed through your account

Please notify us immediately if you suspect unauthorized account access.

13. Changes to Terms

AviSupply may update these Terms & Conditions at any time.

Changes will become effective immediately after being posted on this page. We encourage customers to review these terms periodically.

14. Governing Law

These Terms & Conditions shall be governed and interpreted according to applicable laws.

Any disputes will be handled according to the applicable jurisdiction where AviSupply operates.

15. Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Email: info@avisupply.com